Dear visitors,
We look forward to welcoming you personally!

To protect your health, we are helping to slow the spread of the coronavirus.

Our service center may have limited opening times.
You can find the current status here.

You can reach us at any time on 040 – 325 325 555.
Please feel free to use our callback service.

Do you just want to give something away? There is a mailbox at the entrance to our service center, which is emptied several times a day.

Feel free to use our DAK app.

We wish you good health and look forward to your visit!

Claudia Janthor and Alexander Mierswa – Head of Service Center Hamburg-Altona

DAK (the German Employee Health Insurance Fund) is a modern, large healthcare provider with the solidarity and financial strength of over 6 million insured people. With a nationwide network of 850 service centers, DAK can be reached anywhere. This is a service that goes far beyond the legal standard.

In the Hamburg-Altona service center, around 27,000 customers are looked after by competent and specially trained customer advisors.

Around 14,000 employees support, advise and help millions of customers and employers in Germany every day. The DAK offers health and prevention in every way. The latest findings from research and science are incorporated into the work at all times. Only the best partners are included in the DAK network of experts, achievements and services. Innovative supply contracts, excellent additional services and individual tariffs round off the offer.
DAK has received several awards from independent experts such as Öko-Test for its innovative services and good customer service. And currently in the big health insurance test by the business magazine FOCUS MONEY.


Phone: 040 – 86 69 05 30
Fax: 040 – 86 69 053 – 70 50
E-Mail: service@dak.de
Floor: 3rd floor

Opening hours

Mon – Sat from 10 a.m. to 8 p.m

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